Legal
Terms
The studio booking terms and the terms for using this website. Plain language, no traps.
Studio booking terms
Booking & payment
Sessions are booked online and confirmed by email, and online booking closes 4 hours before a session starts so we can have the room set up for you — or half an hour before, if the studio is already open that day for an earlier session. Payment is taken in person at the start of your session (card or cash) unless we've arranged otherwise. The price shown covers the whole room — groups of five or more add a small flat surcharge ($20+GST on a 1-hour session, $30+GST on 2 hours), shown before you confirm.
First booking & ID
You must be 16 or over to book. Your first session needs a quick photo ID check on arrival (driver licence, passport or similar) — it's about knowing who's using the gear, not your age. Once you're verified, future bookings confirm instantly.
Cancellations & changes
Plans change — just give us 24 hours' notice to cancel or move a session free of charge. Inside 24 hours we may charge for the booked time, since the room sat empty. Email studio@unit20.nz to make a change.
Running late & overruns
We hold a 15-minute buffer between sessions, so a few minutes late is fine. If you want to run on and the room's free, square it up on the night. Please leave on time out of respect for the next booking.
The gear & the space
Treat the kit like it's yours and it'll be there next time. No drinks on the decks, no smoking or vaping inside. Bring your own USBs and headphones. Tell us about any damage — honest accidents happen, hiding them doesn't.
Liability
Use the equipment sensibly and at your own risk. You're responsible for any deliberate or negligent damage to gear or the space during your session. We keep everything serviced and safe; if something isn't right, stop and let us know.
Website terms
Using this website
This site is provided to help you book the studio, hire gear and get in touch. Information is given in good faith and may change without notice. Prices shown are indicative until confirmed in a booking or quote.
Bookings are an agreement
Submitting a booking creates an agreement to these terms and the studio terms above. New customers' bookings are held pending a quick ID check; we confirm by email.
Intellectual property
The Unit 20 name, branding and site content belong to Unit 20. Please don't reproduce them without permission.
Liability
We take care to keep the site and studio accurate and safe, but we don't accept liability for indirect loss arising from use of the site. Nothing here limits rights you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Governing law
These terms are governed by the laws of New Zealand, and the New Zealand courts have jurisdiction.